SHIPPING & RETURNS

Estimated Delivery Windows are two to four hour windows during which you may receive your order.

 

Stay in the know with our delivery progress tracker, complete with an Estimated Delivery Window. Track your orders seamlessly with updates in 'Your Orders' and notifications. Gain insights into when your deliveries are expected to arrive. While we strive for precision, external factors like traffic may influence delivery windows, and they are not guaranteed. Embrace the excitement – your deliveries might surprise you by arriving earlier or later than the estimated windows!.

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Most packages arrive on time. Orders sometimes show up after the estimated delivery date.

Possible reasons for late delivery include the following:

• Incorrect address

• Missing apartment, building, floor, or unit number

• Severe weather conditions

• International customs procedures

 

The recommended actions are:

1. Track your package and confirm estimated delivery date in Your Orders.

2. Confirm your shipping address in Your Orders. To avoid delivery problems, keep your address information up to date and add delivery instructions to Your Addresses.

3. Check payment processing in Your Orders.

4. Wait 48 hours to allow for unexpected delays.